Sports Portfolio

Madelyn Eden

MBA Graduate • Former Collegiate Athlete • Coach • Business Professional

MBA graduate with a strong foundation in business administration, accounting, aviation operations, and client relations. Experienced in university administration, business development, and high-level customer service within fast-paced environments. Former collegiate athlete and current coach with a leadership-driven, performance-oriented mindset.

MBA Augusta University, July 2025
Coach Trinity Volleyball Club
Aviation Aero Centers customer service role
USAV Provisional referee since 2020

Overview

At A Glance

Current Objective

Seeking a full-time professional opportunity aligned with business operations, aviation services, or client-facing corporate roles, while maintaining a strong connection to volleyball through coaching and competition.

Location

Mulberry, Florida

813.480.5340

madelynjeden@yahoo.com

Portfolio Lens

A traditional sports-profile presentation that highlights the athlete, then shows the education, work ethic, and business experience supporting that profile.

Experience

Professional Experience

Customer Service Representative

Aero Centers

September 2025 - Present

Managed client relations and operational coordination in a fast-paced aviation environment. Assisted high-profile clientele with travel logistics, fuel requests, and hospitality needs while supporting seamless service delivery and safety compliance.

Club Volleyball Coach

Trinity Volleyball Club

June 2025 - Present

Designed and led training sessions focused on skill development, teamwork, and competitive performance. Provided mentorship, performance feedback, and motivation for athletes of varying ages.

Graduate Administrative Assistant

Augusta University

August 2024 - May 2025

Provided advanced administrative and organizational support to graduate programs, including academic documentation, scheduling, communication, event planning, reporting, and confidential departmental support.

Business Development Intern

Conceal

January 2024 - April 2024

Supported sales and marketing initiatives for a cybersecurity company through market research, lead generation, CRM data management, outreach support, and performance analysis.

Registrar Assistant

Augusta University

February 2023 - December 2023

Maintained accurate student academic records, supported enrollment verification and transcript workflows, ensured compliance with university policy and FERPA, and served students, faculty, and staff in a detail-sensitive environment.

Cashier

Home Depot

July 2022 - December 2023

Delivered high-volume customer service, processed transactions, supported customer purchases, and maintained accuracy in cash handling while contributing to store efficiency through teamwork and product knowledge.

Education

Academic Profile

Graduate Degree

Master of Business Administration

Augusta University

July 2025

Undergraduate Degree

Bachelor of Arts in Business Administration

Minor in Accounting, Augusta University

Strong foundation in business administration and accounting coursework.

Competencies

Core Competencies

Operations & Administration

Office administration, record management, data organization, scheduling, and executive support.

Client Relations

Customer service excellence, communication, collaboration, interpersonal skill, and professionalism.

Leadership & Performance

Leadership, coaching, team development, discipline, adaptability, and decision-making under pressure.

Commercial Support

Business development support, market research, CRM use, lead generation, and performance tracking.

Technology

Microsoft Office Suite, CRM systems, academic data handling, and reporting workflows.

Sports Identity

Former collegiate athlete and active coach with a team-first, performance-driven mindset that carries into every professional environment.

Connect

Contact & Profiles

Volleyball & Leadership

Current coaching, officiating, and former collegiate playing experience remain central to the portfolio identity, even as the resume broadens into business and aviation roles.