Overview
At A Glance
Current Objective
Seeking a full-time professional opportunity aligned with business operations, aviation services, or client-facing corporate roles, while maintaining a strong connection to volleyball through coaching and competition.
Location
Mulberry, Florida
813.480.5340
madelynjeden@yahoo.com
Portfolio Lens
A traditional sports-profile presentation that highlights the athlete, then shows the education, work ethic, and business experience supporting that profile.
Experience
Professional Experience
Managed client relations and operational coordination in a fast-paced aviation environment. Assisted high-profile clientele with travel logistics, fuel requests, and hospitality needs while supporting seamless service delivery and safety compliance.
Designed and led training sessions focused on skill development, teamwork, and competitive performance. Provided mentorship, performance feedback, and motivation for athletes of varying ages.
Provided advanced administrative and organizational support to graduate programs, including academic documentation, scheduling, communication, event planning, reporting, and confidential departmental support.
Supported sales and marketing initiatives for a cybersecurity company through market research, lead generation, CRM data management, outreach support, and performance analysis.
Maintained accurate student academic records, supported enrollment verification and transcript workflows, ensured compliance with university policy and FERPA, and served students, faculty, and staff in a detail-sensitive environment.
Delivered high-volume customer service, processed transactions, supported customer purchases, and maintained accuracy in cash handling while contributing to store efficiency through teamwork and product knowledge.
Education
Academic Profile
Graduate Degree
Master of Business Administration
Augusta University
July 2025
Undergraduate Degree
Bachelor of Arts in Business Administration
Minor in Accounting, Augusta University
Strong foundation in business administration and accounting coursework.
Competencies
Core Competencies
Operations & Administration
Office administration, record management, data organization, scheduling, and executive support.
Client Relations
Customer service excellence, communication, collaboration, interpersonal skill, and professionalism.
Leadership & Performance
Leadership, coaching, team development, discipline, adaptability, and decision-making under pressure.
Commercial Support
Business development support, market research, CRM use, lead generation, and performance tracking.
Technology
Microsoft Office Suite, CRM systems, academic data handling, and reporting workflows.
Sports Identity
Former collegiate athlete and active coach with a team-first, performance-driven mindset that carries into every professional environment.
Connect
Contact & Profiles
Direct Contact
Email: madelynjeden@yahoo.com
Phone: 813.480.5340
LinkedIn: linkedin.com/in/madelyn-eden
Instagram: @mads_eden1103
Volleyball & Leadership
Current coaching, officiating, and former collegiate playing experience remain central to the portfolio identity, even as the resume broadens into business and aviation roles.